Filed under Communication

Improv Can Set You Free


We go through life interacting with dozens of people each day without a prepared script. From “What are you hungry for tonight?” to “Give us a quick update on the project status,” you’re improvising answers and responses all the time. Practicing this skill can help you feel more confident in any situation. Continue reading

The 80/20 Time Revolution


  Things that matter most must never be at the mercy of things that matter least. – JOHANN WOLFGANG VON GOETHE In a previous post, I introduced Richard Koch, the author of The 80/20 Principle; The Secret to Achieving More with Less. Be prepared if you decide to read this book; it will make you uncomfortable … Continue reading

How to Be More Persuasive Part 2: Reciprocity


Influence is a book about how to be more persuasive, written by Robert Cialdini, Ph.D., who admits in the introduction that he wanted to research how and why he became such a patsy. “For as long as I can recall,” he writes, “I’ve been an easy mark for the pitches of peddlers, fundraisers and operators of … Continue reading

How to Be More Persuasive


All business communication is persuasive communication. Whether you’re in sales, business development, advertising, PR, or another persuasive profession, or leading a team, creating policies, or recruiting, you’re working on persuading someone else to take action. Influence is a book about how to be more persuasive, written by Robert Cialdini, Ph.D., who admits in the introduction … Continue reading

Curiosity Killed the Cat


In my last post, I wrote about how curious and open people are invaluable to your team. I made a strong case for hiring people who are intellectually curious and open to new ideas – avid for them, even. But are there times when a curious person is not the ideal addition to your team? The answer is yes. Continue reading